On September 9, we attended the Clothesline Festival, a fundraiser for the Memorial Art Gallery. Geva had a table there, and we stopped to see what was coming up. The attendee was especially enthused about "44 Plays for 44 Presidents". Turns out it was scheduled for the weekend of our wedding anniversary. So when we got home, I called to purchase tickets. The person at the box office seemed especially inept, calling back twice in short order to correct erroneous information he had given me. This should have been a sign that I should just scrap these plans and look for something else to do. Late Friday afternoon on the weekend of the performance, we get a call from Geva saying they had overbooked and we did not in fact have tickets to the show. Mind you, our credit card had already been charged, and this was about 24 hours before the performance. They offered to give us seats to some other production on some other date, but that would not salvage our anniversary celebration. They even tried to charge us some service fee rather than give us a full refund (my threats caused them to re-consider THAT idea). I'm not sure what's happening in the Geva office, but suffice to say that we will not be ever attending this venue for any reason. If you want some great theater in western NY, I suggest you head to Buffalo, where they know how to run a theater and a theater district -- http://www.theatreallianceofbuffalo.com.
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